FAQs
FAQs
FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
What is Spark CRM?
Spark CRM is a comprehensive customer relationship management (CRM) platform designed exclusively for residential solar companies. Our software streamlines the entire solar sales process, from lead generation to installation and beyond, helping solar businesses increase efficiency, close more deals, and deliver exceptional customer experiences.
Can I integrate Spark with other tools and platforms I'm already using?
Yes, Spark seamlessly integrates with numerous popular tools and platforms, including platfforms like Salesforce, marketing automation tools like HubSpot, and over 100 other applications via Zapier. This ensures you can maintain your workflow efficiently without the need for manual data transfer.
What kind of support and training resources does Spark provide?
Spark offers comprehensive support through live chat, email, and phone, alongside an extensive library of tutorials, webinars, and detailed documentation. Our goal is to ensure you can leverage all of Spark's features to their fullest potential.
How does Spark ensure the security and privacy of my data?
At Spark, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
Can we customize the sales process to match our workflow?
Yes, all Spark CRM plans allow you to customize your sales pipeline stages to match your unique sales process. Scale and Enterprise plans offer additional workflow automation capabilities to create complex, custom processes with conditional logic and triggering events.
What is Spark CRM?
Spark CRM is a comprehensive customer relationship management (CRM) platform designed exclusively for residential solar companies. Our software streamlines the entire solar sales process, from lead generation to installation and beyond, helping solar businesses increase efficiency, close more deals, and deliver exceptional customer experiences.
Can I integrate Spark with other tools and platforms I'm already using?
Yes, Spark seamlessly integrates with numerous popular tools and platforms, including platfforms like Salesforce, marketing automation tools like HubSpot, and over 100 other applications via Zapier. This ensures you can maintain your workflow efficiently without the need for manual data transfer.
What kind of support and training resources does Spark provide?
Spark offers comprehensive support through live chat, email, and phone, alongside an extensive library of tutorials, webinars, and detailed documentation. Our goal is to ensure you can leverage all of Spark's features to their fullest potential.
How does Spark ensure the security and privacy of my data?
At Spark, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
Can we customize the sales process to match our workflow?
Yes, all Spark CRM plans allow you to customize your sales pipeline stages to match your unique sales process. Scale and Enterprise plans offer additional workflow automation capabilities to create complex, custom processes with conditional logic and triggering events.
What is Spark CRM?
Spark CRM is a comprehensive customer relationship management (CRM) platform designed exclusively for residential solar companies. Our software streamlines the entire solar sales process, from lead generation to installation and beyond, helping solar businesses increase efficiency, close more deals, and deliver exceptional customer experiences.
Can I integrate Spark with other tools and platforms I'm already using?
Yes, Spark seamlessly integrates with numerous popular tools and platforms, including platfforms like Salesforce, marketing automation tools like HubSpot, and over 100 other applications via Zapier. This ensures you can maintain your workflow efficiently without the need for manual data transfer.
What kind of support and training resources does Spark provide?
Spark offers comprehensive support through live chat, email, and phone, alongside an extensive library of tutorials, webinars, and detailed documentation. Our goal is to ensure you can leverage all of Spark's features to their fullest potential.
How does Spark ensure the security and privacy of my data?
At Spark, we prioritize your data's security and privacy by implementing industry-standard encryption, conducting regular security audits, and adhering to privacy laws like GDPR and CCPA. We are committed to protecting your information and your customers' data from unauthorized access.
Can we customize the sales process to match our workflow?
Yes, all Spark CRM plans allow you to customize your sales pipeline stages to match your unique sales process. Scale and Enterprise plans offer additional workflow automation capabilities to create complex, custom processes with conditional logic and triggering events.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
We stand by the value of Spark CRM. If you’re not satisfied within the first 30 days, you can request a full refund—no questions asked.
Do you offer discounts for large enterprise clients?
Yes! We offer custom pricing and volume discounts for large solar businesses. Contact us to discuss a plan tailored to your needs.
How does the referral program work?
Earn rewards when you refer new customers to Spark CRM! For each successful referral, you’ll receive exclusive discounts, credits, or cash rewards. Contact our team for full details.
Are there any additional fees beyond the subscription price?
Yes. Spark CRM is billed by a Price Per Watt metric. You only pay for what you sell through Spark. When you grow, we grow. Your subscription covers all core features. However, custom integrations, API access, and additional services may come with extra costs, depending on your plan.
What is your refund policy?
We stand by the value of Spark CRM. If you’re not satisfied within the first 30 days, you can request a full refund—no questions asked.
Do you offer discounts for large enterprise clients?
Yes! We offer custom pricing and volume discounts for large solar businesses. Contact us to discuss a plan tailored to your needs.
How does the referral program work?
Earn rewards when you refer new customers to Spark CRM! For each successful referral, you’ll receive exclusive discounts, credits, or cash rewards. Contact our team for full details.
Are there any additional fees beyond the subscription price?
Yes. Spark CRM is billed by a Price Per Watt metric. You only pay for what you sell through Spark. When you grow, we grow. Your subscription covers all core features. However, custom integrations, API access, and additional services may come with extra costs, depending on your plan.
What is your refund policy?
We stand by the value of Spark CRM. If you’re not satisfied within the first 30 days, you can request a full refund—no questions asked.
Do you offer discounts for large enterprise clients?
Yes! We offer custom pricing and volume discounts for large solar businesses. Contact us to discuss a plan tailored to your needs.
How does the referral program work?
Earn rewards when you refer new customers to Spark CRM! For each successful referral, you’ll receive exclusive discounts, credits, or cash rewards. Contact our team for full details.
Are there any additional fees beyond the subscription price?
Yes. Spark CRM is billed by a Price Per Watt metric. You only pay for what you sell through Spark. When you grow, we grow. Your subscription covers all core features. However, custom integrations, API access, and additional services may come with extra costs, depending on your plan.
Security questions
Security-related questions our customers ask the most
Get Started with Spark CRM Today!
Choose the plan that fits your solar business and start closing more deals with ease. Whether you’re a small team or a growing dealership, Spark CRM scales with you.
Get Started with Spark CRM Today!
Choose the plan that fits your solar business and start closing more deals with ease. Whether you’re a small team or a growing dealership, Spark CRM scales with you.
Get Started with Spark CRM Today!
Choose the plan that fits your solar business and start closing more deals with ease. Whether you’re a small team or a growing dealership, Spark CRM scales with you.